Appointments

An enquiry or preferred time does not confirm an appointment. The date, time, mode, duration, suitability and fee are agreed directly with the practice.

Fees and payment

Counselling and supervision fees are listed under Session details & fees. Standard school and college workshop fees include travel and taxes. Government-school, government-aided-school and NGO workshop fees have additional travel charges, agreed before booking. Corporate and hospital programmes are quoted individually. Confirm the total fee and payment instructions with the practice before paying.

Scope and consent

The website provides general information, not personalised care. Confidentiality, consent and its limits are discussed before care. Referral may be suggested. Outcomes depend on individual circumstances and are not guaranteed.

Overseas and under-18 enquiries

For overseas enquiries, suitability depends on the client’s location and the support requested. For someone under 18, discuss parent or guardian involvement and consent before booking.

Urgent support

MindInfinity is not an emergency service. Do not wait for a call-back or website reply if there is immediate danger.